Terms and conditions

TERMS AND CONDITIONS OF USE

These Terms and Conditions ("Agreement") govern your access to and use of our online casino services (the "Services"). By accessing or using the Services, you agree to be bound by these terms.

1. EligibilityYou must be at least 18 years old to use the Services. We reserve the right to refuse service to anyone who does not meet this requirement.

2. Account RegistrationTo access certain features and services of our casino, including playing games for real money, you will need to create an account with us ("Registration"). During Registration, we may request personal details from you, which are necessary in order for us to fulfill the Services offered by us.

3. User Account InformationYou warrant that all information provided during Registration is accurate and complete. You must not share your login credentials or any other confidential or sensitive account information with third parties.

4. Payment Terms

Deposits:When making a deposit, you agree to provide valid payment information (including credit/debit card details). The minimum deposit amount applicable to each transaction may be specified in our terms and conditions from time to time.

Withdrawals:You are entitled to withdraw your funds at any point after the account is credited. You must submit your withdrawal request through the relevant section of our website, which will then process it within 24-48 hours. Our withdrawals' maximum amounts may vary based on selected payment methods and other factors as detailed below.

Processing Times:Deposits are normally processed instantly (excluding holidays or any system downtime). Withdrawals take varying times depending on the chosen method but generally fall into categories:

• Cards (up to 4 banking days)
• E-wallets (typically within 0-24 hours, dependent on wallet processing speed)
• Bank transfer (1-3 working days after confirmation)
• Cryptocurrency payouts (usually processed instantly following successful transaction verification)

Additional Fees:Unless specifically stated otherwise in a particular section of these terms or through additional documentation provided by us before registering for the Services, all fees associated with our platform will be borne solely by the player.

5. Bonus Terms and Conditions

Eligibility: To qualify for any promotions offered, you must first successfully complete Registration.

Activation Process:To activate a bonus, you agree to provide valid payment information (including credit/debit card details). Upon accepting an offer, we will automatically apply the promotion, crediting your account according to our stated terms. Where applicable, this includes mandatory minimum deposit requirements for eligibility.

Wagering Requirements and Maximum Bet: Wagers on slots are eligible up to 100% contribution towards bonus funds' clearance, whereas contributions from live games range between 10-5%. Table games contribute at a lower level (0%) depending upon the specific game played. It is strictly prohibited to bet above €5 during this time.

Time Limits:Unless otherwise specified, bonuses are valid for up to fourteen days following activation or until you clear your required wagering conditions – whichever comes first.

6. Security and Fair Play

We ensure our services meet international regulatory standards by implementing robust security protocols (256-bit TLS encryption) and partnering with reputable game developers whose products have been thoroughly vetted through third-party audits for fairness.

In addition, we maintain a comprehensive Help Centre containing resources addressing various concerns including issues related to bonus activation or payout. Our dedicated support team is available 24/7 via the live chat interface or through other means as published within our website.

Disclaimer of Liability: You acknowledge that gaming carries inherent risks and agrees not to hold us responsible for any direct loss suffered while accessing the Services, provided such damage is a natural consequence resulting from normal usage in accordance with these terms.

AcceptanceBy clicking 'Register', you are indicating your acceptance of all conditions outlined within this document. Please read carefully prior to signing up as changes may affect various features and promotions.

7. Changes to These Terms

We reserve the right to modify or update any part of our Agreement at our discretion, which shall then apply to users once made available on our website.

8. Termination

Our Right: We can terminate your account immediately should you breach these terms.

9. Entire AgreementThis document supersedes and replaces all prior communications (including email), understandings, or agreements between us concerning the subject matter contained within.

10. Jurisdiction and Applicable Law

These Terms are governed by English law unless otherwise specified in our jurisdiction-specific terms or applicable regulations which may vary from country to country depending upon your residence at the time of registration.

11. Compliance with Regulatory Bodies:We comply fully with regulatory guidelines set forth by recognised gaming authorities. However, there is no representation that our online casino services are licensed under relevant jurisdictions outside of those explicitly stated.

12. Copyright Notice: All content appearing within this document and elsewhere throughout the website remains copyright of Solara Interactive Group.

13. Notices:

All notices sent to us will be delivered via email to the last address we have for you as per your Registration information, or at such other addresses that may become necessary in our sole judgment.

Acceptance: Your use of our Services and these Terms signifies consent and approval on all terms set forth above.