Responsible gambling

Responsible Gaming at Villaspin

We're committed to providing a safe and enjoyable experience for all our players. If you or someone you know is struggling with problem gaming, we want you to feel supported.

Self-Exclusion

If you need to take a break from playing, you can choose from cooling-off periods between 24 hours and six weeks. This will temporarily block your account for the chosen period.

To self-exclude yourself:

• Log in to your account
• Click on "Account Settings"
• Scroll down to "Responsible Gaming" section
• Select your preferred cooling-off period

Deposit, Loss, and Session Limits

Set limits on how much you want to spend or lose within a specific time frame. You can also set session limits to prevent yourself from playing for too long.

To set these limits:

• Log in to your account
• Click on "Account Settings"
• Scroll down to "Responsible Gaming" section
• Set the desired deposit, loss, and session limits

Reality Checks

We're here to help you keep track of your gaming habits. Our reality checks will alert you about how long you've been playing, reminding you to take a break.

To enable reality checks:

• Log in to your account
• Click on "Account Settings"
• Scroll down to "Responsible Gaming" section
• Check the box for Reality Checks

Permanent Self-Exclusion

If you need more extensive support or feel like you can't control your gaming habits, we're here to help. You can permanently exclude yourself from playing with us.

To self-exclude yourself:

• Contact our customer support team via Live Chat or Email
• Let them know that you'd like to self-exclude

Links to Support Organizations

If you need further guidance or advice on responsible gaming, please visit the following websites for help and resources:

• GamCare
• GambleAware